Capture
Customer enquiries arriving through WhatsApp are recorded as durable business records.
Customer-intent infrastructure for professional services
Turn inbound enquiries into qualified, actionable work.
Praxis Relay gives firms a reliable WhatsApp front door: enquiries are captured, acknowledged, qualified and handed to staff as structured work instead of disappearing into chat history.
How it works1Inbound enquiry
2Immediate acknowledgement
3Configured qualification
4Structured lead
5Human follow-up
Built around the handoff, not the chatbot.
Qualify
Praxis Relay asks the questions the firm has configured so staff receive the context they need.
Act
Staff work from a firm-scoped lead workspace and take over by WhatsApp, phone or email.
Designed for accountable operations.
Human handoff
Automation stops where staff judgment should begin.
Firm-scoped access
Operational data and staff permissions are separated by firm.
Durable lead state
Enquiries become trackable work rather than ephemeral chat messages.
Legal business information
Praxis Relay Limited
Company number
PVT-78168RMO
Jurisdiction
Kenya
Registered office
Krestone Apartments, School Lane, Westlands, Nairobi
Postal address
P.O. Box 210, 00200 City Square, Nairobi
Business phone
+254 705 318 704
Business email
atsangwilliamenterprises@gmail.com